Unparenting s.r.o., Business ID No.: 05275814, registered office Salvátorská 931/8, Staré Město, 110 00 Prague 1, entered into the Commercial Register under File No. C 260968 at the Municipal Court in Prague (“we” or “us”), as the data controller, informs you as users of our website www.unparenting.com and my.unparenting.com, customers and suppliers of the personal data collection described below and the privacy protection rules.
You can use our services in a number of ways: you can use our products, browse our website, or contact us to purchase our products or ask for assistance. Sometimes you may also send us messages assessing our services, providing us with valuable feedback on our work. When you use our services or share information with us, such as by contacting our customer support, we use your data to improve the quality of our services, provide you with appropriate answers to your questions, and offer you more relevant advertisements for our products, articles, or posts.
When you use our services, we want you to understand how your information is processed and to know what rights you hold.
If you do not understand certain terms like personal data, IP address or cookies, you can review the key terms in the Glossary.
If you need more explanation on any part of the text, or if you need to consult on or discuss the continued processing of your personal data, you can contact us at [email protected] at any time.
We collect the following information:
Our services are not intended for children under 16. We do not process personal data on children under 16. If you are under 16, please do not use our website without the supervision and consent of your legal guardian.
We use the information collected to provide, maintain and improve our services, and to continue developing or changing our services to suit your preferences. We also use the information collected to show you advertisements on our partners’ websites for our services and articles we think you will be interested in. Besides advertisements, we also determine where you learned about our services so we know which marketing method for our services you prefer.
We also use the information collected, including your personal data, to protect ourselves and other users of our services.
When you contact our customer support, we can retain a record of the communication between us so we can help you resolve your problems. We may use your email address to send information about our services, such as informing you about upcoming changes or improvements. We also use your contact information to inform you of upcoming services you signed up for by inviting you to use them so you do not miss anything.
We also use your personal data to give us valuable feedback about our services. We use this feedback for our own purposes as well as for potential customers who might find your reference helpful in deciding whether to use our services themselves.
We use the information gathered from cookies to improve the user interface and overall quality of our services. We use several third-party services to do so, such as Google Analytics. If we know the browser you use to access our website, or whether you are using Microsoft Windows or Mac OS, we can better identify and understand when certain functions are not working for particular technologies.
We use your IP address to identify the city from which you are visiting our website in order to better understand the behavior of visitors to our website.
You can reject the processing of your personal data for the purposes of sending commercial communications at any time, which will not have any impact on our other relationships. You just need to send us an email with the relevant request to [email protected], fill out a template request to exercise the data subject’s rights, or click unsubscribe from receiving commercial communications, which you can do on every email with a commercial communication we send you.
We use your personal data for profiling, but only profiling to your benefit. We use analytical tools to assess your level of interest in our commercial communications, and if we assess that you are not interested in those communications, we will stop sending them so we do not bother you unduly.
Your personal data is always used only for the period absolutely necessary to fulfil the purpose for which it was gathered – for instance for the duration of the commercial partnership, until you reject our marketing communications, or as long as we are handling your requests for support.
We take care to protect personal data and we never sell databases of personal data. We pass the personal data on to third parties only for the above-stated purposes and only in the scope absolutely necessary.
Your personal data will be processed for us in order to improve the quality of our services and secure certain activities by the data processors who provide us with the services required to secure our activities. We sometimes also disclose your personal data to other recipients, such as law firms.
We only process your personal data inside the European Union or European Economic Area. However, some of the partners to whom we disclose your personal data may be located in non-EU member states. We always take care to ensure that your data is handed over to our partners in those countries in accordance with data protection legislation, which is why we only work with partners from countries that ensure a similar level of protection pursuant to the European Commission decisions, partners with whom we have entered into contracts with special clauses ensuring a sufficient level of personal data protection according to the European Commission, or partners who offer other suitable guarantees for data disclosure.
If you wish to determine where your particular personal data is located, you can contact us at any time via the form for exercising the rights of the data subject or by email at [email protected], and we will resolve your question together.
If we disclose your personal data to third parties, we always do so on the basis of a suitable contract with said third parties so we can monitor how they handle your personal data.
You have the following rights in relation to the personal data that we process on you:
Your rights are explained below so you can get a better idea of what they entail. You can exercise all your rights by writing to us at [email protected], although we will address any request that comes to us by whatever means. You can file a complaint with the supervisory authority, which in this case is the Personal Data Protection Office (www.uoou.cz).
A number identifying your device in networks that use internet protocol.
Any and all information about you that we process and that can be used to identify you directly or indirectly.
A computer, server, or mobile device, including tablets.